Shipping & Return Policy

At Zimal Fabrics, we are committed to providing a smooth and reliable shopping experience. Please read our shipping and return policy before placing your order.

🚚 Shipping Policy

Order Processing

Orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Major Cities: 2–4 Business Days
• Other Areas: 3–7 Business Days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

We offer FREE Delivery across Pakistan on all orders.

Cash on Delivery (COD)

We provide Cash on Delivery (COD) nationwide. Customers can inspect the parcel before making payment (where courier service permits).

Order Tracking

Once your order is dispatched, you'll receive a tracking number via WhatsApp or SMS.

🔄 Return & Exchange Policy

Returns & Exchanges

We gladly offer a replacement or exchange if:

• You receive the wrong product.
• Your order arrives damaged.
• Your parcel is incomplete.

Please contact us within 48 hours of receiving your parcel and share clear photos or videos of the issue.

Non-Returnable Items

• Products that have been stitched or altered.
• Products that have been washed or used.
• Orders returned due to a change of mind.

Quality Assurance

Every order is carefully inspected before dispatch to ensure you receive premium-quality products.

Need Assistance?

If you have any questions regarding your order, shipping, or returns, our support team is always happy to help.

WhatsApp: +92 339 0144787

Thank you for choosing Zimal Fabrics.